You enter as many items as you want to upgrade into the cube at the top. From there you can select what multiplier you want to roll for. If you win the roll then you lose your item and you receive the item you were trying to get. If you lose the roll then you lose your item and do not receive anything. What is duplicate?
Duplicate is the same thing as rolling with a 2x multiplier but when you win you receive a copy of your item and your original item (or a similar item if we do not have your item).
I accidentally upgraded something I didn't mean to upgrade/my friend/dad/mom/brother/dog pressed upgrade for me.
We will never refund accidental upgrades. You are responsible for your own account.
I haven't received my withdraw yet and it has been more than 30 minutes
Please open a support ticket with the trade ID of your trade. You can find this by pressing trade status at the top.
Do you sponsor youtube channels/twitch/etc?
If you receive 5000+ views per video and your videos are csgo related please email partnerships@upgradecsgo.com. We do not sponsor any channels that do not fit these requirements. In this case you are welcome to use our affiliate system here (https://csgomagic.win/#affiliates) to make a video and then email us if you have great affiliate stats.
Can I have fake credits for a video? I won't withdraw, it costs nothing to you!
No, we don't do fake videos.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
We don’t share any personally identifying information publicly or with third-parties, except when required to by law.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
This policy is effective as of 1 September 2017..
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